Terms and Conditions

Terms and Conditions

Terms and Conditions for Integrated Healthcare Clinic
Effective Date: October 7, 2024
Location: London, UK

These Terms and Conditions govern the use of services provided by Integrated Healthcare Clinic, located in London. By accessing our website and using our services, you agree to these terms. Please review them carefully before engaging with our clinic.

1. Clinic Services
Integrated Healthcare Clinic offers a variety of holistic treatments, including but not limited to:
Acupuncture
Marma Therapy
Acupressure
Nutritional Counseling
Physiotherapy and Rehabilitation
All treatments are based on individualized health assessments provided by qualified practitioners.

2. Organic Products
We offer organic health products, but:
These are sold offline: Products are available only at our physical clinic in London.
Physician guidance required: Purchase of these products is only allowed after a consultation with a healthcare provider to ensure suitability.
No online sales or promotion: Our website displays information about these products for reference only. We do not promote or sell organic products online.

3. Appointments and Consultations
Appointments can be booked through our website, by phone, or in person at our London clinic.
Cancellations or rescheduling must be made with at least 24 hours’ notice. Failure to provide timely notice may result in a cancellation fee.
All consultations are subject to availability, and we reserve the right to reschedule or cancel appointments due to unforeseen circumstances, such as practitioner availability or emergencies.

4. Payments
Payment for services is required at the time of the appointment unless otherwise agreed.
We accept a variety of payment methods, including credit/debit cards and cash at our London clinic.
Additional fees for specialized treatments or services will be communicated prior to the appointment.

5. Use of Data for Marketing and Tracking
We use Google Ads, Facebook Ads, and retargeting to promote our clinic. By using our website, you consent to:

The use of cookies and tracking tools to enhance your browsing experience and show relevant advertisements.
Google Analytics to track your interaction with our website and improve its performance. Data such as your IP address, browser type, and browsing behavior may be collected.
Opt-out options for personalized ads by adjusting settings in Google Ad Settings or by enabling “Do Not Track” in your browser.

6. Limitation of Liability
Integrated Healthcare Clinic strives to provide accurate information on its website, but we do not guarantee the completeness or accuracy of all content.
We are not liable for any injury, loss, or damage arising from the use of our services unless caused directly by clinic negligence.
Medical results may vary based on individual health conditions, and we do not guarantee specific outcomes from treatment.

7. Website Usage
You agree not to misuse our website or its content, including unauthorized access or data tampering.
External links on our website are provided for informational purposes only, and we are not responsible for the content of third-party sites.

8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data, including:
Data collection through Google Ads, Facebook Ads, and retargeting for marketing purposes.
Website tracking via Google Analytics.
Compliance with GDPR and the protection of personal health data.

9. Third-Party Services
We use third-party services, such as payment processors, marketing platforms, and website analytics providers. These third parties are required to comply with GDPR and maintain the confidentiality of your data.

10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes related to the use of our services will be subject to the exclusive jurisdiction of the courts in England.

11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services will constitute acceptance of the updated terms.

12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@firdousali.com
Phone: +442072245111
Address: Integrated Medical Centre,
121 Crawford Street
London
W1U 6BE
United Kingdom

Hi, How Can We Help You?